Fraud Prevention

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ID FRAUD: A GENERATION GAME
DON’T LET IT BE YOU, WARNS NATIONAL IDENTITY FRAUD PREVENTION CAMPAIGN
We’re far more likely to protect ourselves and our partners from the risk of ID fraud than our
parents, grandparents or even our children, according to new independent research1
.
As part of an annual awareness campaign, called ‘Don’t let it be you’, head of households are being
urged to be aware of the impact of personal identity fraud on the wider family as National Identity
Fraud Prevention Month commences 1
st October.
The initiative, set up by a taskforce of organisations from the public and private sector, is embarking
on a month-long drive to help combat identity fraud in the UK.
Partners include, Action Fraud, CIFAS -The UK’s Fraud Prevention Service, Equifax , Norton by
Symantec, Get Safe Online and Fellowes.
The new research sought to find out how aware a total family unit is of the ID fraud risks that might
affect it. While there’s no doubt that the risks for children and teenagers of cybercrime are well
known, what seems less of a focus for families is the risk of ID fraud to the whole family – the older
generations – parents and grandparents.
Perhaps not surprisingly, the research reveals that 68% of adults will actively take steps to protect
their spouse or partner from ID fraud, making sure personal information about them both online or
in paper form is kept safe. However, nearly two thirds would not do the same for their parents and
only a quarter (25%) will look after their grandparents in this way.
Less than half (49%) will take steps to protect their children by making sure documents containing
important family information are kept safe or destroyed securely.
ID Fraud is when a criminal takes someone’s personal details and uses them to obtain credit or make
a purchase fraudulently.
The impact can be immediate financial loss and a negative credit rating with it sometimes taking
many months to resolve the situation. And that’s only after the fraud has been detected which, for
some groups of society, such as the older generations, may not occur for some time. 2
The impact of identity fraud can also extend to other members of a family if they have joint finances
and are living at the same address. It can therefore have a devastating impact on both the victim
and their wider family.
TV presenter Jenny Powell is supporting the campaign. She has been a victim of identity fraud twice
in recent years and is now much more aware of the risks, both to her and her wider family.
Jenny said: “Both my business and personal accounts were accessed in two separate attacks by
fraudsters who took £4,000 then £6,000 and I have no idea how they did this. I’m not very
computer-friendly so I don’t bank online and like many busy working mums, I’m not great at
checking or filing my bank statements.
“Before this happened, I would leave my bank statements lying around and I wouldn’t have paid too
much attention to my identity information or confidential details that could put myself or other
members of my family at risk.”
“I only found out that my bank accounts had been hacked because on each occasion the bank
spotted suspicious behaviour on the account and called me. If they hadn’t, I would have had no idea
until I went to draw out the money and it was gone.
“Everyone needs to protect their personal information as the consequences can be devastating. As
parents we’ve all got to be smarter about protecting important family information and better at
mitigating the risk of ID fraud.
“People should be extra careful who they share their details will, online, offline and in person. There
are some simple steps that everyone can take, like installing online security software, protecting
mobile devices with passwords which are changed regularly and shredding documents which contain
sensitive information before throwing them away.”
/Cont.
Neil Munroe, External Affairs Director of Equifax and a spokesperson for the campaign, explains the
risks further: “Every adult member of a family is at risk from ID Fraud. It’s important that head of
households take action to protect their wider family, not just themselves, but their partner or
spouse, adult children and parents and grandparents too.
“And taking precautions against personal identity fraud shouldn’t just focus on those living in your
house right now. Head of households need to think carefully about who in their family still uses the
‘home’ address. 3
“For example, young adults who may have just moved out to go to work or university, siblings
sharing a property and parents and even grandparents who used to live there or have stayed there
for any period of time and still use the address as their main residence.”
Credit information for family members with shared financial agreements will be linked by lenders
when looking at new credit applications. If one member of a family has been victim to identity fraud
and their credit history has been affected as a result, this could affect other members of the family
too if they already have joint financial agreements.
Young adults are particularly at risk from ID fraudsters. The 18 to 24 years age group is more likely to
live in shared accommodation, like halls of residence, shared houses and flats with communal postal
areas which are more vulnerable to opportunistic fraudsters.
Of the 18 to 24 year olds questioned by researchers, only 34% feel their personal information could
be vulnerable to ID fraud when items of post get lost and only 41% worry about stolen identity
documents. Yet, a whopping 62% of this group admit that they do not take any steps to protect
themselves from identity fraud and fewer (43%) see online social sites as a vulnerability.
The research also shows that older generations are neglected by their wider family when it comes to
protecting their personal identities despite the fact that those aged 45 and over are more conscious
of the ways in which ID fraudsters can target victims.
Over a third of all those surveyed (36%) also admitted that they don’t bother to implement basic
security measures like shredding confidential documents containing family details.
Women are much more conscious than men when it comes to understanding the ways in which ID
fraudsters can target victims and tend to look after members of the family, more so than men, when
it comes to taking active steps to protect them.
/Cont.
People who want to know more about this issue can visiting an online resource ‘Don’t let it be you’
which aims to raise awareness of the threat of the issue of personal identity fraud and to arm all
consumers with advice, guidance and support to reduce the levels of attack.
Advice and guidance
When it comes to identity fraud, prevention is always key. The online resource is packed with top
tips for individuals to protect themselves such as: 4
 Always check all financial statements against receipts
 Continuously monitor credit status
 Subscribe to an alerts service to indicate when a financial product is applied for in your name
 Protect all your mobile devices with passwords and regularly change passwords often
 Install online security software
 Shred all document that contain sensitive information using a cross-cut shredder before
throwing them away
 Look into any mail that does not arrive when you are expecting it
For more tips and advice on how to prevent identity fraud, plus keep up with campaign highlights
and news – then visit www.dontletitbeyou.com